Privacy Policy

At Inspire World Spices, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, or services in India and abroad.

1. Who We Are

Inspire World Spices is dedicated to bringing authentic, high-quality spices and seasonings from around the globe to your kitchen. We operate in compliance with applicable Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and adhere to international standards where required.

2. What Data We Collect

We may collect the following categories of personal data when you browse our website, place an order, or connect with our team:

  • Identity Data: Name, age, gender (optional).

  • Contact Data: Email address, phone number, billing and shipping address.

  • Payment Data: Cardholder name, masked card details, UPI/NetBanking details (processed securely via trusted gateways).

  • Technical Data: IP address, device type, browser version, cookies, and browsing behaviour.

  • Preference Data: Product choices, dietary preferences, and wishlist items (optional, for personalized recommendations).

3. How We Use Your Data

Your personal data may be used to:

  • Process and deliver your spice orders.

  • Customize your shopping experience and suggest products suited to your preferences.

  • Provide customer support and respond to queries.

  • Share updates, offers, and newsletters (only if you opt-in).

  • Comply with applicable legal, tax, and regulatory obligations.

4. Legal Basis for Processing

We process your information based on:

  • Your consent (e.g., newsletters or marketing).

  • Performance of a contract (e.g., fulfilling your spice orders).

  • Legal obligations (e.g., taxation, invoicing).

  • Legitimate interest (e.g., fraud prevention, service improvements).

5. Who We Share Your Data With

We respect your privacy and never sell your personal data. We may share it only with:

  • Logistics Partners (e.g., courier services) to deliver your orders.

  • Payment Gateways for secure and verified transactions.

  • Marketing Platforms (e.g., Google, Meta) for promotions (with your consent).

  • Regulatory Authorities when legally required.

6. Cross-Border Data Transfers

Some third-party partners may process your data outside India. In such cases, we ensure protection through contractual safeguards and global best practices in data protection.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections, updates, or deletion.

  • Withdraw consent at any time.

  • Opt-out of promotional communications.

  • File a complaint with the relevant authority if you believe your rights are violated.

To exercise these rights, contact us at: privacy@inspireworldspices.com

8. Data Retention

We retain your information only as long as necessary:

  • Order & transaction records: up to 7 years (as required by Indian commercial/tax law).

  • Marketing data: until you unsubscribe or withdraw consent.

  • Browsing data: anonymized after 12 months.

9. Security

We use SSL encryption, secure servers, firewalls, and restricted access protocols to protect your personal data from unauthorized access, loss, or misuse. While we follow strict measures, no online system is 100% secure.

10. Minors’ Privacy

Our services are intended for individuals 18 years and above. We do not knowingly collect data from minors. If such information is identified, it will be deleted immediately.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or business practices. Updates will be posted on our Site with a revised effective date. Continued use of our services after updates implies acceptance of the revised terms.