Return & Refund

At Inspire World Spices, we are committed to delivering authentic, high-quality spices and seasonings that meet your expectations. Each order is carefully inspected, hygienically packed, and shipped to ensure it reaches you in excellent condition. However, we understand that unforeseen issues may arise. To ensure a smooth and transparent experience, we offer the following return, refund, and replacement policy.

Eligibility for Refunds or Replacements

1. Incorrect Product Received

If you receive a product that does not match your order details (such as product type, variant, or quantity), we sincerely apologize.

  • Please email us at support@inspireworldspices.com with your order number and a clear photo of the product received.

  • Once verified, we will arrange a free return pickup and dispatch the correct product at no extra cost.

Note: Returns will not be accepted if the product seal is broken, used, or altered in any way.

2. Damaged Product Upon Delivery

We take utmost care to ensure safe packaging, but in rare cases, damage may occur during transit.

  • Please share a clear photo of the damaged product along with an unboxing video and your order number.

  • After verification, we will send you a replacement at no additional cost.

3. Missing Items in Your Order

If your order contains multiple products and any are missing, they may have been shipped separately. If the missing items are not received in the final delivery:

  • Contact us with your order number.

  • We will investigate and ship the missing product(s), usually within 1–2 business days.

Important Notes

  • Timely Reporting: Please inform us within 48 hours of delivery to ensure a quick resolution.

  • Replacement Timeline: Verified replacements are typically delivered within 4–6 business days.

  • Non-Returnable Items: Opened, used, or partially consumed spice packets, as well as custom spice blends, are non-returnable except in cases of damage or incorrect delivery.

Refund Process

  • For Incorrect or Damaged Products: Once the returned item is received and inspected, your refund will be credited to your original payment method within 5–7 business days.

  • For Missing Items: If a replacement is not possible, we will issue a refund for the value of the missing product.